When you select ELECTRONIC TICKET as a delivery method, you will receive your ticket in your email inbox in the 48 hours following your purchase.
In detail, here’s what you will receive:
- A first email with the subject “Your order confirmation”. This email does not constitute your tickets. It’s only a receipt.
- A second email with the subject “Your E-Tickets are attached”. Attached to this email, you will find a PDF file that you must print. The printed document constitutes your tickets. ** It’s not necessary to print your tickets in color. However, make sure the barcodes are clearly legible.
You can also show the legible PDF file on your smartphone on the night of the show. Be advised that a damaged screen could prevent scanning.
At the moment of the event, you must present yourself at one of the Bell Centre entrances without going to the box office.
If the barcode is not clear enough or if you don’t have your tickets, you will be redirected to the box office, where you will be charged eco-fees of $5.
THE ELECTRONIC FILE DOESN’T OPEN / THE TICKETS DON’T PRINT
In order to open the PDF file, your computer must have the Adobe Acrobat Reader software (version 6.0 or higher). If you don’t have that software, you can download it for free at the following address: https://get.adobe.com/reader/.
In case the file seems defective, please contact us at 1-855-310-2525