Prices for box office purchase at the venue.

Thank you for purchasing a KONGOS VIP package. You will be required to sign a waiver & release of liability. Package details subject to change without notice. All ticket packages are NON-TRANSFERABLE; NO NAME CHANGES will be permitted under any circumstances; NO REFUNDS or EXCHANGES; all sales are final. This package is for KONGOS only. No other artist interaction will occur with this package.
You will receive an email from On The List Presents ([email protected]) 2-3 days prior to the performance date with VIP check-in instructions (be sure to check spam/junk email in case it lands there). Meet & Greet package purchasers may be required to arrive up to several hours prior to show to participate in the VIP activities. - ON THE LIST PRESENTS -

Exclusive package merchandise items will distributed at the venue on the day of show ONLY. You must proceed to the designated VIP check-in at the scheduled time to receive your VIP merchandise. Please note that tickets included in packages are to be picked up at the VIP check-in location, on the day of show ONLY, except for events occurring in the state of New York. To redeem all elements of your order you must present your receipt and picture ID at the VIP check-in location.
If you have questions regarding the ticket packages, or have not received your instructions in the time frame indicated, please contact On the List Presents by emailing [email protected]
On The List Presents Customer Service
Phone: 800-782-0546
Email: [email protected]
Twitter: @OTLPresents

Prices for box office purchase at the venue.

You will receive an email at least one week prior to the event with instructions on how to redeem all elements of your VIP Package. If you have purchased this package less than 2 weeks prior to the show, you will receive an informational email 24 – 72 hours prior to the show with the details about the VIP program.

VIP Experience packages are non-transferable. To redeem all elements of your VIP order (other than tickets) you must present your receipt, picture ID, and credit card at the VIP Party check-in. All package elements will be rendered invalid if resold. Name changes will only be issued at the sole discretion of CID Entertainment. CID Entertainment reserves the right to cancel your package for any reason.

If you have questions regarding your purchase, please reach out to the friendly Guest Services team at CID Entertainment by phone or email: (888) 805-8930 / [email protected]

Prices for box office purchase at the venue.

Prices for box office purchase at the venue.

Prices for box office purchase at the venue.

Prices for box office purchase at the venue.

Prices for box office purchase at the venue.

Prices for box office purchase at the venue.

Prices for box office purchase at the venue.

Prices for box office purchase at the venue.

Prices for box office purchase at the venue.

Prices for box office purchase at the venue.

Prices for box office purchase at the venue.

Prices for box office purchase at the venue.

Prices for box office purchase at the venue.

Prices for box office purchase at the venue.

Package details subject to change without notice. All VIP packages are NONTRANSFERABLE;
NO NAME CHANGES will be permitted under any circumstances;
NO REFUNDS or EXCHANGES; all sales are final.
You will receive an email 2-3 days prior to the performance date with instructions for your VIP Experience. Please note this offer is not valid for tickets purchased via Fan to Fan Resale. By participating in any event with Marianas Trench, you hereby agree that your name, photographic and/or video image, and voice may be used in any media, whether now known or hereafter invented, throughout the world for any purpose whatsoever. Contact Wonderful Union support at help.wonderfulunion.com.

RELEASE: You release, and agree to indemnify and hold harmless, Marianas Trench, and its respective members, officers, directors, employees and agents (the "Released Parties") from and against all claims (known and unknown), liabilities, injuries, death, loss and/or damages of any kind arising from your participation in the VIP Package and/or meet & greet, or the acceptance, possession or use or misuse of the package or any related prizes. You assume all risks associated with the VIP Package or use or misuse of any related prizes, and you agree that the Released Parties will not be responsible or liable for any injury, harm, death, damages, costs or expenses.

Prices for box office purchase at the venue.

Prices for box office purchase at the venue.

Prices for box office purchase at the venue.

Prices for box office purchase at the venue.

Prices for box office purchase at the venue.

Prices for box office purchase at the venue.

Prices for box office purchase at the venue.